TABLE OF CONTENTS

• Avaya Agent Integration with Sanas
• Avaya One-X Communicator Integration with Sanas

Avaya Agent Integration with Sanas

• Login to VPN (use the credentials provided by the admin/IT team).
• Locate and open Avaya Agent for desktop applications.
• The Avaya Agent window will open.
• All the credentials will be auto-filled if the Avaya is already configured by the admin/IT 
• Click on the settings icon on the bottom left to access sound settings
   
• Go to all settings - audio to access audio settings.
• Select Sanas Virtual Microphone for Ringer Output and Audio Input as shown below.
   
• Click on Sign In All to log in to the dialer

Avaya One-X Communicator Integration with Sanas

• Click on the start menu, search for Avaya One-X Communicator, and launch the application.
• Log in to Avaya One-X Communicator using the credentials provided
  
• Access audio settings on the home window of the dialer as shown in the below image.
  
• Go to Audio - Basic - Select Sanas Virtual Microphone in the dropdown under Microphones as shown in the below image and click on OK to save the settings.